FAQ

FAQ

Is there a time limit for when I have to complete my race?
How do I track my races and submit my results?
When will I receive my medal(s) and/or other awards?
What if I want to submit a better time than the one I already submitted?
Can I run a live-event race, such as a 5K, 10K, half marathon and/or marathon, and still count it as one of my Rhino Races?
Can I count one of my Rhino Ultra runs as my individual Half Marathon race, as long as I purchase the individual Half Marathon race in advance?
Do I have to track every Rhino Race with a fitness-tracking app/device in order to receive my medal/award?
What is the Rhino Races Hall of Fame?
Can I complete my race(s) on a treadmill?
What makes Rhino Races different from other virtual races?
When should I submit my results?
What is the Rhino Ultra and how does it work?
Should I submit my proof of completion for the Rhino Ultra all at once, or send each of my 10 half marathon screenshots individually over the course of my designated 10-week time frame?
Do I have to run 10 half marathons in order to complete the Rhino Ultra or can I run/walk the 131 total miles required over time with various runs, as long as it’s within the 10-week time frame and under 30 total hours?
Can I count the marathon I ran as two of my 10 required Rhino Ultra races?
I suffered an injury while taking part in the Rhino Ultra and won’t be able to finish. Can I still receive my buckle, or get a refund?
What if I am purchasing for someone other than myself, or for myself and others?
Are there cheaters?
Is there a limit on how many times I can run a certain race?
How do I track my run?
How do I submit my race results and what do I need to include?
When tracking my results, should my auto-pause settings be turned off?
When using Strava, do I need to save and submit my results using a particular setting, and if so, why?
When using Strava, how do I edit/change my race results to the “Race” setting?
What is a virtual race, and what makes it different than a regular, in-person race?
Do I have to run/walk my races in one run or can I space it out and combine the distances I’ve run to equal the required distance total of the race(s) I selected?
For the Rhino Ultra, do I have to do one half marathon per week or is it possible for me to complete my required 10 half marathons early (any time before the tenth week)?
I’m just sick of virtual races! Why should I do Rhino Races? What’s different about Rhino Races compared to the rest of the virtual races out there?
Can I be inducted into the Hall of Fame multiple times? Is that possible?

Submit your race results to receive your awards. All results are verified by Rhino Races staff.